This Privacy Policy describes how Greenstone Digital Limited ("Company", "we", "us") collects, uses, and protects your personal information when you use Gekko.app ("Service").
Account Information: When you create an account, we collect your email address and name. Account authentication is handled by our third-party provider, Clerk.
Payment Information: When you subscribe to a paid plan, payment processing is handled by Stripe. We do not store your credit card details on our servers. Stripe's privacy policy governs the handling of your payment data.
Usage Data: We collect information about how you use the Service, including pages visited, features used, chart views, and general interaction patterns. This helps us improve the Platform.
Device and Browser Information: We may collect your IP address, browser type, operating system, and device information for security and analytics purposes.
Affiliate Information: If you participate in our affiliate program, we collect your PayPal email address for commission payouts and track referral activity (clicks, signups, conversions).
We use your information to: provide and maintain the Service; process payments and manage subscriptions; send transactional emails (welcome, trial expiry, billing); improve and personalize the user experience; monitor and prevent fraud or abuse; comply with legal obligations; communicate product updates and important notices.
We use Loops as our email platform to send transactional and product-related emails. These include welcome emails, trial reminders, billing notifications, and occasional product updates. You may unsubscribe from non-transactional emails at any time using the unsubscribe link in any email.
We use the following third-party services that may process your data:
Clerk — Authentication and user management. Stripe — Payment processing. Supabase — Database hosting. Vercel — Application hosting. Loops — Email communications. Rewardful — Affiliate tracking. Sentry — Error monitoring. Chatbase — Customer support chat.
Each of these services has its own privacy policy governing how they handle your data.
We use essential cookies for authentication and session management. Our affiliate program uses cookies (30-day duration) to track referrals. We may use analytics tools to understand usage patterns. You can control cookie settings through your browser preferences.
We implement appropriate technical and organizational measures to protect your personal information, including encrypted connections (HTTPS), row-level security on our database, and secure API key management. However, no method of electronic transmission or storage is 100% secure.
We retain your account data for as long as your account is active. If you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law or for legitimate business purposes (such as billing records).
You have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; object to processing of your data; request data portability; withdraw consent at any time. To exercise these rights, please visit our contact page.
Our Service is hosted on servers that may be located outside of your country of residence. By using the Service, you consent to the transfer of your data to these locations. We ensure that appropriate safeguards are in place for international transfers.
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 18, we will take steps to delete it promptly.
We may update this Privacy Policy from time to time. Material changes will be communicated via email or through the Platform. Your continued use of the Service after changes constitutes acceptance.
For privacy-related inquiries, please visit our contact page.
Greenstone Digital Limited · New Zealand